Skates or Doggscooters: Which is Better?

Skates or Doggscooters: Which is Better?

When choosing an online retailer for scooters, skateboards, and related accessories, it's essential to consider various factors such as product range, pricing, customer service, and overall user experience. With a wide variety of options available, how do you choose between competitors in this continually increasing online retail world? This comparison article will analyse these aspects between two prominent UK-based retailers: Skates.co.uk and Doggscooters.co.uk.

Product Range

So what have these two sites got to offer the extreme sports aficionado? Let’s delve into the products and items these two offer.

Skates.co.uk

  • Wide variety of scooters: stunt scooters, foldable kids scooters, and various parts and accessories.
  • Comprehensive selection of skateboards: from beginner boards to professional setups.
  • Includes roller skates, longboards, ice skates, protective gear, and spare parts.


Doggscooters

  • Primarily focused on stunt scooters and scooter-related products.
  • Limited selection of skateboards, mainly entry-level boards.
  • Few options for other skating equipment
  • Has a Custom Scooter Builder

Verdict: Skates.co.uk has a broader range of products, catering to a wider audience with diverse skating needs, meanwhile Dogg Scooters primarily targets stunt scooters which does give them a high level of expertise and has a custom scooter builder to create your own which is a brilliant concept.

Pricing

Unless you have more money than you know what to do with (lucky you), the main aspect you will be looking at when considering your purchase will be the price. So how do these two match up?

Skates.co.uk

  • Competitive and reasonable pricing.
  • Regular discounts and promotions.
  • Price match guarantee to ensure the lowest possible pricing.

Doggscooters.co.uk

  • Competitive and reasonable pricing.
  • Regular discounts and promotions.
  • No price match guarantee.

Verdict: Both retailers offer competitive pricing for their industry, but Skates.co.uk’s price match guarantee provides an added advantage for cost-conscious shoppers.

Customer Service

I don’t know about you, but I have experienced some of the worst customer service when I even have the temerity to have an issue with the item I ordered. So let's analyse the options offered if that inconvenience occurs, how do they do?

Skates.co.uk

  • Email and phone support.
  • Live chat and comprehensive FAQ section.
  • Positive customer reviews.

Doggscooters.co.uk

  • Email and phone support.
  • Active social media presence for customer engagement.
  • Positive customer reviews.

Verdict: Both sites provide reliable customer service and both Skates and Dogg Scooters have widespread positive reviews from their customers but Skates.co.uk appear to offer more extensive support options.

User Experience

Next to having an issue with your product, one other question to be asked is how easy is the website to order from? The last thing any consumer wants is to faff about with a website that isn’t easy to use. So how do these two titans stack up?

Skates.co.uk

  • User-friendly website with intuitive navigation.
  • Detailed product descriptions, reviews, and buying guides.
  • Secure and smooth checkout process.
  • Multiple payment options.

Doggscooters.co.uk

  • User-friendly website with intuitive navigation.
  • Clear product categories but less detailed descriptions.
  • Secure and smooth checkout process.
  • Multiple payment options.

Verdict: Both companies' websites are easy to use and offer smooth checkout procedures but Skates.co.uk offers a more comprehensive user experience with detailed product information.

Shipping and Returns

So you have decided on your product, paid your monies, and confirmed your purchase, but how quickly and easily can you get your item from point A and point B?

Skates.co.uk

  • Standard and express shipping options.
  • Free shipping on orders over £75.
  • Advertises a hassle-free 30 days return policy.

Doggscooters.co.uk

  • Standard and express shipping options.
  • Free shipping occasionally with promotions.
  • Standard 30-day return policy.

Verdict: Dogg Scooters offers an excellent selection of shipping options with free shipping offered with various promotions whereas Skates.co.uk provides a more flexible and customer-friendly shipping and returns policy.

Conclusion

Both Skates and Doggscooters have their strengths and are reliable choices for scooter and skateboard enthusiasts. However, Skates.co.uk stands out with a broader product range, more competitive pricing through their price match guarantee, better customer service options, a more detailed and user-friendly website, and more accommodating shipping and returns policies. Doggscooters.co.uk, while focused more on scooters, offers reasonable prices and good customer service, making it a solid choice for scooter-specific purchases.