Comparison of Skates.co.uk and Skatehut.co.uk

Comparison of Skates.co.uk and Skatehut.co.uk

Are you a Stunt Scooter Rider who is looking for their next scooter? Or are you an avid Skateboarder looking for your next thrill?  When it comes to shopping for skating equipment in the UK, two of the most popular online retailers are Skates.co.uk and SkateHut.co.uk. Both websites offer a wide range of products for skating enthusiasts, but there are distinct differences in their offerings, user experience, customer service, and overall value. Here’s a comprehensive comparison to help you decide which site best suits your needs. 


Product Range

So you are looking for your next stunt scooter or pair of skates, nothing is more annoying than the item you want is out of stock, so how do these websites stack up with that products they offer? Let’s find out

Skates.co.uk:

  • Specialises in a variety of skating equipment including roller skates, ice skates, and skateboards.
  • Offers a broad selection of scooters and accessories.
  • Stocks products from well-known brands like Ethic, Blunt, and MGP.
  • Provides a range of protective gear and clothing tailored for skating activities.

SkateHut.co.uk:

  • Extensive selection of skateboards, longboards, and scooters.
  • Carries a wide array of BMX bikes and related accessories.
  • Stocks an impressive variety of protective gear, clothing, and footwear from top brands such as Vans, DC, and Nike SB.
  • Includes sections for stunt scooters, electric scooters, and skates, catering to a diverse skating audience.

Both sides offer a broad range of products such as Stunt Scooters and Scooter Parts for the happy consumer, the difference between the two comes with the other areas that take a primary focus off their websites, Skates, as the name says, focuses more on the Roller Skates, Inline Skates and Ice Skates part of their businesses whilst Skatehut focus more on BMX’s and Electric Scooters more than their counterparts. 

Website User Experience

So you have chosen your preferred website and have a rough idea in mind of what it is you are looking for, however the last thing you need at that point is for your overall visit to be hampered by a poorly navigable and shoddily put together website, so do these sites have what it takes to keep your business?

Skates.co.uk:

  • Simple and straightforward design, making it easy for users to navigate.
  • Features detailed product descriptions and customer reviews.
  • Includes a blog section with informative articles and guides.
  • Mobile-friendly interface ensures a smooth shopping experience on various devices.

SkateHut.co.uk:

  • Modern and visually appealing website layout.
  • Offers advanced filtering options for users to easily find specific products.
  • Provides detailed product descriptions, customer reviews, and video reviews.
  • Mobile-optimised design for a seamless shopping experience on smartphones and tablets.

Both websites have good designs, Skates have a simple and straightforward design that to its credit makes it very easy to use, Skatehut have a more modern layout with their site which appeals visually to its customer. Both websites provide very details customer descriptions and offer customer reviews from multiple review sites. For the busy customer on the go, both websites have a mobile friendly site that offers an easy experience for the large number of users that now shop on mobile. 

Pricing and Promotions

 

Now we have got an idea of what we want and the website is easy to use, how do we get the best deal? Let's have a look at what these websites offer to entice customers to part with their hard earned cash. 

Skates.co.uk:

  • Competitive pricing across a wide range of products.
  • Regular discounts and special offers on selected items.
  • Price Match Promise to match competitors 

SkateHut.co.uk:

  • Similar competitive pricing with a broad selection of items.
  • Frequent promotions, sales events, and exclusive deals.
  • Price match promise ensures customers get the best deal available.
  • Loyalty rewards program offering points for purchases, reviews, and social media interactions.

These two are very much a mirror of each other, both companies offer very competitive pricing for the industries that they are involved in across a huge range of items throughout their sites. Both sites offer free bonus packs with your purchase as well as regular sales and deals and a price match promise to ensure the best deal against its competitors. 

Customer Service and Support


Let's say you have made your purchase and there is a problem or you have further questions about what's on offer, how easy are these two companies to find out that information from? shall we have a look?

Skates.co.uk:

  • Provides customer support via phone, email, and live chat.
  • Offers a 30 day return policy for most products.
  • Comprehensive FAQs section to address common queries.
  • Active presence on social media platforms for additional customer engagement.

SkateHut.co.uk:

  • Customer service available through phone, email, and live chat.
  • 30-day return policy for hassle-free returns.
  • Extensive FAQs and help centre for self-service support.
  • Strong social media presence with active customer interaction.

Once again there is not a lot to choose between them, both companies offer support via many options such as phone, email and live chat and have a good social media presence which they use to react with customers. If that's not enough both websites have an extensive FAQ section to answer any common queries that is a must have first point of visiting if you have an issue. 

Shipping and Delivery


Another question that every customer will have to ask during their journey through the purchase funnel is how will my purchase get from point A to point B (usually an address related to yourselves)? Now to take a look at these companies' delivery and shipping options.

Skates.co.uk:

  • Free standard UK delivery on orders over £75.
  • Offers various shipping options including next-day delivery.
  • Real-time tracking for all orders.

SkateHut.co.uk:

  • Free standard UK delivery on orders over a specific threshold.
  • Multiple delivery options including same-day dispatch and next-day delivery.
  • Order tracking available to keep customers updated on their purchase status.

Both websites offer free delivery over a specific threshold of spend and offer same day dispatch up to a certain cut off point throughout the day and next day delivery for those who need their item quickly. Skates does have a slight advantage in that it offers real time tracking in order for customers to see where their order is as it gets closer to your delivery slot, Skatehut also offers tracking options although not in as much depth as the former. 

Conclusion

Both Skates.co.uk and SkateHut.co.uk offer excellent services and a wide range of products for skating enthusiasts.

Skates.co.uk is ideal for those who appreciate a straightforward shopping experience and are looking for a variety of skating equipment, including a strong focus on roller and ice skates, whereas SkateHut.co.uk caters to a broader audience with an extensive selection of skateboards, BMX bikes, and related accessories, along with a modern and user-friendly website.

Your choice between the two may ultimately come down to personal preference regarding product range, user experience, and specific deals or promotions available at the time of purchase. Both retailers are reputable and reliable, ensuring a satisfactory shopping experience for all types of skaters.